Meridian 1 Option 11C

Meridian 1 Option 11C is a digital private branch exchange (PBX) for enterprises, delivering advanced applications and carrier-grade, five-nines reliability for traditional voice and Voice over IP (VoIP) communications. Expandable to 800 lines, the Meridian 1 Option 11C supports desktop and system features of larger Meridian 1 systems, including digital and IP telephones, IP Gateways, mobility (802.11) communications, voice messaging, call center, PC-based system management, and multimedia applications.

Key Features:

  • Ideal solution for small to medium-sized enterprises, from 60 to 800 users.
  • Uses the same X11 software used in larger Meridian 1 systems.
  • Can be configured for either single-site or multi-site businesses.
  • Supports VoIP with Meridian 1 ITG Gateways and IP desktop telephones.
  • Offers IP Expansion Option, which supports distribution over IP.
Business Communications Manager (BCM)

Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments,BCM has the

capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Key Features:

  • Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
  • Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
  • Redundancy options , including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
  • Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  • Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
  • Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.
Norstar Integrated Communication Systems
The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

Key Features:

  • High bandwidth to the desktop enables you to use applications like ISDN and CTI without changing your existing wiring.
  • Modular, scalable design lets you choose the system that fits your needs today, while planning for the future.
  • Digital technology creates a platform for current and future PC-based applications.
  • Wide range of call processing and call handling features designed to drive productivity and profitability into your business.
  • Reliability with one of the highest mean time between failures in the industry over 100 years.
CALLPILOT

CallPilot 4.0 provides a variety of new unified messaging features, as well as Cost of Ownership improvements designed to help reduce on-going management and maintenance costs. CallPilot is a unified messaging application for businesses using Meridian 1 PBX phone systems, Meridian SL-100, Communication Server 1000, and CPE Centrex systems. It combines voicemail, e-mail and fax messages into a single mailbox - accessible by phone, any desktop PC, or mobile e-mail enabled devices (PDAs). CallPilot Unified messaging provides a compelling solution for businesses that are looking at reducing costs, improving productivity, and staying connected to their customers and suppliers.

Key Features:

  • Provides access to e-mail, faxes, and voicemail from any touchtone phone, desktop PC e-mail client, browser-enabled PC, or mobile e-mail enabled device.
  • Does not impact e-mail servers or generate high volumes of LAN or WAN traffic.
  • Can be used in a variety of client environments, including Microsoft Outlook, Lotus Notes, Novell GroupWise, Internet mail clients including Netscape and Qualcom Eudora Pro, Macintosh, Linux, and Citrix environments.
  • Mobility packages provide access to e-mail by phone (Text-To-Speech - TTS) and voice commands (Speech Activated Messaging - SAM) for hands-free access to messages.
  • Delivers Web-based administration and end-user mailbox administration from any Web-enabled PC.
Meridian Mail

Meridian Mail is a premier voice messaging system-a hardware and software package that integrates with the Meridian 1 Communications Systems.  Meridian Mail is a high-powered, cost-effective means of extending sophisticated call handling across the communications network. With Meridian Mail, businesses of all sizes enjoy the benefits of voice messaging. The system can scale from 2-96 ports with 5 to 800 hours storage capacity-offering growth in line with business requirements. With the Meridian Mail Release 13, Nortel offers many standard enhanced features, which have been included in the base software package, as well as an optional feature. 

Key Features:

  • Standard Features: SNMP Support, Text Messaging, Delete Unread Messages, Nested System Distribution, Remote Notification Class of Service, Message Sort Order, Meridian Mail User Interface Speed Control Enhancement, Disable Message Reception, and Remote Notification 30 Digit Pin Plus Callback Number.
  • Optional Feature: Personal Mailbox Administration.
  • Compatible with Meridian Mail Platforms: Meridian Mail Mini, Card Option, Enhanced Card Option, EC11, Modular Option, Modular Option EC, Modular Option GP, and MSM.

ETDS is a certified Nortel Solutions Provider. This enables us to offer our clients the very best of breed in telecommunications solutions. If your company is in need of an upgrade or a new solution, ETDS has the Nortel solution for you company.

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214.741.3837

M7100
This unit has a simple design that delivers the Norstar functionality and reliability to areas or users with low-set usage requirements.

M7208
This unit is well suited for lower internal and higher external calling volumes; it supports up to any combination of eight lines and frequently used freatures.

M7310
This unit is cable of handling extensive calling and call handling requirements.  The 12 dual-function memory buttons, with a Shift button, provide access to a total of 24 additional frequently-used features or autodial numbers

Busy Lamp Field (BLF)
The BLF creates an attendant position to monitor the status (busy or idle) of internal autodial keys programmed onto the dual programmable buttons of the M7310 unit to which it is attached.  No additional power or wiring is required.

M7324 + Central Answering Position CAP/ KLM
This unit is the choice for busy call answering positions with its comprehensive coverage for numerous lines or Norstar and Enterprise Edge Communications Manager systems.  Up to 2 Central Answering position modules can be added for extra line coverage.

T7100
This unit is ideal for low traffic environments or users with minimal-set usage requirements.

T7208
This unit is suited for lower internal and higher external calling volumes.
T7316
This is a highly featured set with capabilities that position this model in the portfolio for a variety of user groups including managers and executive professionals.
Call Us
214.741.3837